FAQ

Here is the list to countries we currently shipping to:

- Belgium

- The Netherlands

- France

- Germany

- UK

- Luxembroug

- Spain

- Italy

If your country is not in the list you can contact us to get an estimation of the shipping cost.

After successfully completing your purchase, you can access the manual through the "Downloads" section in your account.

Follow these steps:

1. Login to Your Account: Visit BrickXperience and log in to your account using the credentials you used during the purchase.

2. Navigate to "My Account": Once logged in, locate and click on the "My Account" or a similar section where your order history and account details are available.

3. Access "Downloads": Within your account dashboard, find the "Downloads" tab. This section typically lists all the digital items you've purchased, including manuals, guides, or any associated documents.

4. Locate Your Manual: Look for the specific product or order related to the manual you are seeking. The manual should be available as a downloadable file.

5. Download the Manual: Click on the download link or button next to the manual's listing. This will initiate the download process, allowing you to save the manual to your device.

If you encounter any issues or cannot find the manual in your account, consider reaching out to our support team for assistance. They can provide further guidance and ensure you have access to the necessary documentation for your purchased product.

Absolutely!

We take pride in assuring our customers that all the Lego bricks we sell are 100% genuine and authentic. We understand the importance of providing high-quality products, and our commitment to delivering the true Lego MOC experience is unwavering. Rest assured that every Lego brick you purchase from us is sourced directly from the official Lego manufacturing process, ensuring the highest standards of quality, safety, and compatibility with other Lego pieces. Enjoy building with confidence, knowing that your creations are made with authentic and original Lego bricks.

If you have any concerns or questions about the authenticity of our products, feel free to reach out to our customer support team for further assistance.

Certainly!

For our larger sets, we offer the option to purchase the manual separately.

This option allows you to access the building instructions and enjoy the experience of constructing intricate models without the need to purchase the entire set.

Building with our Lego MOCs (My Own Creations) is an exciting and creative journey!

Here's a step-by-step guide to help you get started:

1. Download the Instructions:

- Once you've purchased a Lego MOC from our website, access the download link provided.

- Save the instructions to your device, ensuring you have a clear and easily accessible copy.

2. Gather the Bricks:

- Review the parts list included in the instructions.

- Make sure you have all the necessary Lego bricks sorted and ready for assembly.

3. Organize Your Workspace:

- Create a clean and well-lit workspace to make the building process more enjoyable.

- Sort your Lego pieces by color and type for easy access.

4. Follow Step-by-Step Instructions:

- Open the instruction manual and carefully follow the step-by-step building guide.

- Take your time with each step to ensure accuracy and precision.

5. Enjoy the Process:

- Building Lego MOCs is not just about the finished model; it's also about the joy of creating.

- Feel free to experiment and add your personal touch to the design.

6. Share Your Creations:

- Once you've completed the build, share your masterpiece with the Lego community.

- Consider posting pictures on social media or our website to showcase your unique creations.

7. Connect with the Community:

- Join Lego enthusiast groups and forums to connect with other builders.

- Share your experiences, ask questions, and get inspiration for future builds.

Remember, building Lego MOCs is a fun and imaginative process, so let your creativity flow! If you encounter any difficulties or have specific questions about a particular MOC, feel free to reach out to our customer support for assistance.

Happy building!