Shipping Policy

Thank you for shopping with BrickXperience. This Shipping Policy outlines important details regarding the shipping process for our products. Please review the following information carefully.

1. Order Processing:

  • All orders are processed within 5 business days (excluding weekends and holidays) after receiving your payment.
  • You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods:

  • We offer various shipping methods, including standard options.
  • The shipping method chosen during checkout will determine the delivery time and associated costs.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, the selected shipping method, and the destination.
  • The shipping cost will be displayed during the checkout process before you confirm your order.

4. Estimated Delivery Time:

  • The estimated delivery time depends on the shipping method and your location and usually take up to 5 – 9 business days.
  • Please note that these are approximate delivery times, and actual delivery times may vary.

5. International Shipping:

  • We offer international shipping to select countries.
  • International shipping rates and delivery times vary based on the destination.

6. Customs and Duties:

  • For international orders, customs duties, taxes, and fees may be imposed by the destination country. These charges are the responsibility of the customer.
  • We recommend checking with your local customs office for information on these potential charges.

7. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the provided tracking information on our website or the carrier’s website.

8. Shipping Restrictions:

  • Some products may be subject to shipping restrictions or regulations based on your location. It is your responsibility to be aware of and comply with any such restrictions.

9. Shipping Address:

  • Please ensure that your shipping address is accurate and complete.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

10. Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages. Please ensure that the delivery location is secure.

11. Contact Information:

  • If you have any questions or concerns regarding our shipping policy, please contact our customer support at shipping@brickxperience.com.

Note: This shipping policy is subject to change without notice. It is your responsibility to review this policy periodically for updates.